FAQ

FirehouseListens

FirehouseListens FAQ Survey

Question: What should you do after completing the survey?

Answer: After completing the Firehouse Listens survey, you’ll receive detailed instructions on what to do next. The survey provides all the information you need to proceed. You can leave a comment, engage with others on social media, or contact the company directly if you have any concerns about your experience.

Firehouse Subs aims to provide customers with positive experiences and welcomes feedback to help improve their services. By sharing your experiences, you contribute valuable insights that enable the company to enhance its offerings.

If you recently visited a Firehouse Subs location in the US or Canada, don’t discard your receipt. Instead, use it to participate in the online survey at firehouselistens.com.

Question: Who is not eligible to participate in the survey?

Answer: The survey is not open to individuals under the age of 18. Additionally, residents outside the US or Canada are not eligible to participate. Employees, managers, officials, and their immediate family members, as well as anyone involved with the survey’s sponsors—including advertising, marketing, and sales personnel—are also excluded from participating.

The survey may be subject to legal restrictions in certain locations, and the duration of participation may be limited based on local regulations.

Question: How should the survey be completed?

Answer: To participate, visit the official Firehouse Listens survey page. You can choose between English and Spanish as your preferred language. Complete the survey accurately and honestly, using clear and straightforward language.

After finishing the survey, you’ll be asked to provide details about your recent visit, including your phone number, email address, and name. This information is required to enter the sweepstakes for a chance to win a $500 prize.

Once you’ve completed the survey, submit your responses and wait for a callback if you’re selected as a winner. The winners will be chosen randomly by an impartial judge.

Question: What are the rules for the survey?

Answer: To be eligible for the survey, you must be a legal resident of the US, Canada, or Puerto Rico, or a relative of a US citizen living in one of the 50 states. Participants must be at least 18 years old. The survey takes about 10 minutes to complete.

Only Firehouse Subs employees, supervisors, and managers are permitted to participate in the confidential survey. The prize cannot be exchanged for cash, and each entry must be submitted by an individual.

The Firehouse Listens survey is designed to address customer complaints and ensure that any issues, such as poor food or service, are quickly resolved. This feedback is crucial for maintaining high standards at Firehouse Subs.

Question: Why should you complete the Firehouse Listens survey?

Answer: The Firehouse Listens survey allows customers to voice their concerns, such as when food or drinks are not up to standard. This feedback helps Firehouse Subs quickly address any issues and improve customer satisfaction.

By participating in the survey, you contribute to the ongoing improvement of Firehouse Subs. The survey is customer-focused, aimed at enhancing the quality of service and products. Plus, you have the chance to win a $500 check as a reward for your participation.

For More Information Visit FirehouseListens